FAQ
Get your answers here!
Iconics Luxury is a curated destination and community for refined fashion lovers. Here, you can buy and sell authenticated, pre-loved luxury designer items.
Every item is examined by our in-house expert team before it is listed.
We are firmly committed to fighting counterfeiting and uphold strict authentication standards.
Yes. You may submit an offer on any available item.
* We aim to respond within 24 hours via email.
* Offers more than 35% below the original price are automatically declined.
* Please note: Submitting an offer does not reserve the item. Until an order is placed and confirmed, the item remains available to the public.
At checkout, enter your discount/promo code in the Discount field and click Add. Your total will update automatically.If your code isn’t working, please contact info@iconicsluxury.com
We accept:
All major credit and debit cards (Visa, Mastercard, American Express, and more)
Instalment plans: (apply via info@iconicsluxury.com )
Selling with Iconics is simple and streamlined.
Visit our dedicated Selling page for step-by-step guidance. Our team will assist with valuation, authentication, and listing.
Returning clients:If you’ve placed previous orders with Iconics, email info@iconicsluxury.com to request a reservation.
New clients: A 30% refundable deposit is required to reserve an item.
Reservations are subject to approval and availability.
All available items can be ordered directly on our online store.
Your order is confirmed once payment is completed and you receive an order confirmation email from Iconics Luxury.
* Our assortment of bags, shoes, clothing, and accessories is hand-selected with meticulous care, guided by market trends, condition, and client satisfaction.
* Selection is made based on a list of accepted designers and condition criteria.
Need more details before purchasing?
We’re happy to help with questions about colour, size, fit, materials, or condition.
Email: info@iconicsluxury.com
Instagram DM / Facebook Messenger: Send us a message anytime
You can also leave a message via the product page and we’ll reply promptly.
You may return items within 3 days of receiving your order.
To start a return:
Go to the “Shipping & Returns” page, download the return form, complete it, and email it to info@iconicsluxury.com. You will receive return instructions by email within 48 hours.
General conditions apply(including item condition on return and eligibility).
All returns and reservations are subject to availability and approval.
Our Promise
100% authenticated items
Meticulous curation and transparent descriptions
Eco-conscious approach, supporting circular fashion through resale and recycled packaging
Dedicated support for a seamless, trusted experienceI
At Iconics Luxury, we operate from multiple hubs located across Europe, the Middle East, and Asia to serve our international clients efficiently.
Import duties and taxes are automatically calculated at checkout based on your shipping destination and the location of the item.
If no import duties appear at checkout, it simply means that the item is already located within your region, and therefore no additional fees will apply.
This process is fully automated, ensuring no hidden costs or surprises what you see at checkout is exactly what you’ll pay.